Customer will need to return all merchandise in new, unused condition and packing materials if available.
To return item customer will need to pay return shipping. Packages refused or return to sender will not be delivered back and no credit/refund will be issued.
1130 County Road 6 West
Elkhart, IN 46514
Phone: 574-206-0101
Return Process
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to return the correct item. We'll notify you via e-mail of your refund once we've received and processed the returned item.
~ Food Vendors ~
Before you build or modify unit verify rules and regulations.
Codes vary by local health departments, not state.Forward the Water Tank List to your local health department before purchasing to be sure these tanks will pass your local inspection, this is your responsibility.
Size (Gallons / Measurements / Fresh to Gray ratio)
Fittings (Size / Placement / Materials)
Filling Procedure (Lockable Fill Dish / Materials)
Tank Placement (Inside / Outside of unit)
Clean Out Requirements
Water Tank Percent Calculation Examples
Multiply (fresh tank size) x 1.15 (1 . 15%) = Tank needed
30 x 1.15 (15%) = 34.50
30 x 1.50 (50%) = 45
We do not recommend sizes or verbally give measurements please look at the Water Tank List located at the top of each webpage to see all tanks Class A Customs currently manufactures.
What fittings will I need for my plumbing?
This will depend on how you are setting-up your tank and will vary by application, we are not aware of what items you will be needing, please view the Plumbing Examples & Available Products
Be sure to Sanitize Tank before installing.
My health department doesn't care, they won't look... my builders said it is ok...
We hear this and then get the call needing a different tank sent overnight to meet a deadline. It takes very little time to verify requirements, this saves you time and money.
FREE RESOURCES
Frank Baltierrez - How to Build a Food Truck Youtube Series
ServSafe Manager Practice Tests --- These are for practice only current tests will vary.
NYC Health Department - Free Online Course
State Food Safety - Disaster Relief Food Safety Training
CDC Center for Disease Control Food Safety Videos
Iowa State University of Science and Technology - Food Service Employee Training Videos
~ Fresh and Gray Water Tank Information ~
BPA FREE Class A Customs does not carry this chemical nor uses it in the manufacturing process
NSF CERTIFIED MATERIALS Tank & fittings made from DOW NSF International NSF/ANSI Std 61 approved Medium Density Polyethylene (MDPE) Resin
U.S. FDA 21 CFR 177.1520 (c)3.1a
Canadian HPFB No Objection
Underwriters Laboratories Inc.
EU, 10/2011
NSF International NSF/ANSI Std 61 (sec 4 & 5)
Water contact temperatures denoted in NSF Listings
The water contact temperature shown in the NSF/ANSI 61 listings is intended to convey the end use for which the product has been evaluated. There are basically three temperature applications.
Cold water - The temperature used during testing is 73.4 +/- 2 °F (23 +/- 2 °C) and appears in Listings as "CLD 23". This is intended to apply to product applications where the product is used for continuous exposure to ambient water temperatures.
Domestic hot - The temperature used during testing is 140 +/- 4 °F (60 +/- 2°C) and appears in Listings as "D. Hot". This is intended to apply to product applications where the product is used for either cold (ambient temperatures) or hot water up to domestic hot temperatures.
Commercial hot - The temperature used during testing is 180 +/- 4 °F (82 +/- 2 °C) and appears in Listings as "C. Hot". This is intended to apply to product applications where the product is used for either cold (ambient temperatures) or hot water up to commercial hot temperatures.
FRESH OR GRAY WATER USE great for rvs, food vendors, tiny houses, overlanding and extra water storage
COLOR Creamy White in color so you can see waterline through tank
MADE FROM Medium Density Polyethylene (MDPE) Resin - glues do not stick to this material and easily cleaned.
We do not recommend sizes or verbally give measurements please look at the Water Tank List located at the top of each webpage to see all tanks Class A Customs currently manufactures.
What fittings will I need for my plumbing?
This will depend on how you are setting-up your tank and will vary by application, we are not aware of what items you will be needing, please view the Plumbing Examples & Available Products
How are the water tanks measured?
Please be sure to look at the photos provided with each item as measurements and fitting placements will be included. Measurement of the tanks do not include the fittings, this will add extra length to the tank.
Do you have a list of water tanks used in vehicles?
Unfortunately we do not have a list or way to cross reference what tank you have or had in your unit when manufactured, check with the vehicle manufacturer or look for part number on tank.
Do you know if someone has used a _____ tank in a ______ ?
No, we do not have a list of vehicles, uses or projects people have done with our tanks.
Blank Tanks (no fittings installed) are available but due to customer confusion we have removed them from the online store.
If you are wanting a Blank Tank please note this in the customer comments section of the order when checking out, this will add up-to 7 days to the lead time.
Example: On my order Tank T-1800 is a BLANK TANK all other tanks have fittings. Thanks --- OR ---- All Tanks Blank Tanks. Thanks
Other Water Tank Suppliers
~ Fittings ~
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At this time Class A Customs only installs the following fittings into our Fresh / Gray tanks
.5" NPT Female
1.5" NPT Female
1.25" Outer Diameter x 2" Long Smooth Pipe / Boss Fitting (glues does not stick to pipe, it can not be sealed or capped)
If you are a manufacturer or OEM needing custom fittings please contact sales for more information, minimum quantity of 50 tanks will apply.
What fittings will I need for my plumbing?
We are not aware of how to set-up your tank, set-up will vary by each application this is something you need to research. Have a certified technician install all parts to prevent product damage and personal injury. Please view our Plumbing Category for information on loose fittings we carry.
There is glue flaking on my tank!
No glues or sealants are used to install the fittings, the residue left by putting the fittings in place is part of the material the tanks and fittings are made from and may spider crack or flake off over time, this in no way harms the tank or causes any usage issues.
Blank Tanks (no fittings installed) are available but due to customer confusion we have removed them from the online store.
If you are wanting a Blank Tank please note this in the customer comments section of the order when checking out, this will add up-to 7 days to the lead time.
Example: On my order Tank T-1800 is a BLANK TANK all other tanks have fittings. Thanks --- OR ---- All Tanks Blank Tanks. Thanks
Can I cut a hole in the tank and glue another fitting in?
No, fitting are spun welded into the tank, friction between the fitting and the tank causes both to melt and permanently seal, no additional glues or sealants are used to install the fittings.To add fittings or repair a damaged fitting we now offer Uniseal Fittings, please watch the included video for information.I need a clean-out hole for my tank.
We do not offer clean-out ports at this time but there are many options online that allow you to install the needed clean-out port.
Example Dometic Universal Holding Tank Cleanout Kit
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What fittings will I need for my plumbing?
We are not aware of how to set-up your tank, set-up will vary by each application this is something you need to research. Have a certified technician install all parts to prevent product damage and personal injury. Please view our Plumbing Category for information on loose fittings we carry.
Be sure to Sanitize Tank before installing.
It is recommended to use plastic NPT male fittings with plastic female NPT fittings to avoid damaging the threads, metal thread fittings can crush the plastic threads.
All water tanks we carry must be vented, they are not pressurized tanks.
Have a certified technician install all parts to prevent product damage and personal injury.
Tank must have a large enough opening for air to freely move in and out of tank, this is called "venting" the tank. If tank is not properly vented tank will explode when filled or implode when emptied.
A garden hose is a pressurized water line, do not make a secured connection to the water tank with a pressurized line. Tanks need to be gravity feed, this allows for air to escape while the water is going into the tank. Our Basic Plumbing Diagram shows how an RV or food unit can be set-up using a gravity fill dish.
For my application I am going to use a pressurized line to the tank.
This will void any warranty on the tank. Turning a garden hose on half way does not work because you can control the amount of water flowing but not the pressure in the line, leaving the tank to fill risks exploding the tank.
What is a fill dish?
The fill dish is located on the outside of your unit so that you can easily add water to your tank without the need of opening a compartment or climbing under your unit. You can find the fill dishes in the Plumbing Category.
For adding water to the Water Tank you need a Gravity Fill Dish, the hose rests in the port it does not screw onto the port this allows you to place a garden hose into the Gravity Fill Dish port without making a sealed connection so the supply is not pressurized.
For using Water Directly from a garden hose you need a City Fill Dish, the hose makes a sealed connection and the water supply is pressurized, you can not hook this to your water tank and you do not need to go through your water pump.
We carry Gravity Fill Dishes, City Fill Dishes and Combo Fill Dishes that have both gravity and city, the benefit of having both is you can have a water tank of fresh water but if you go to a location that supplies pressurized water (campground - fair - etc.) you do not need to use your water tank supply of water you can simply use the water provided. Be sure to look at the provided example plumbing diagram for more reference.
For my application I am not using a fill dish.
For gravity feeding you can place a larger fitting such as a PVC elbow in the tank and allow your hose to rest in this when filling, not making a secured connection as this would then be pressurized.
You would still need to vent the tank, this can be as easy as placing a fitting with a screen secured over it. Be aware that if you overfill the tank the excess water will exit the vent fitting, placing the vent fitting overflow to an outside location is recommended.
Be sure to screen over the vent fitting overflow to prevent anything from entering the tank. Do not over-tighten fittings as damage will occur.
Examples of Items to Vent Tanks - We do not sell these products they can be found online
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What fittings will I need for my plumbing?
We are not aware of how to set-up your tank, set-up will vary by each application this is something you need to research. Have a certified technician install all parts to prevent product damage and personal injury. Please view our Plumbing Category for information on loose fittings we carry.
Be sure to Sanitize Tank before installing.
It is recommended to use plastic NPT male fittings with plastic female NPT fittings to avoid damaging the threads, metal thread fittings can crush the plastic threads.
1.375" hose can not be used with spouts on tanks
Can I hook more than one tank together?
Yes, you will need to check with a certified plumber to see what fittings and set-up will work best for your unit, remember to vent each tank.
I bought a fitting from my local hardware store and it won't fit.
Be sure you are using NPT fittings and getting the correct sizes. Do not over-tighten fittings as damage will occur.
National Pipe Threads (NPT)
Pipe sizes do refer to physical dimensions, but the plumbing industry standard for the sizes of pipe is not always as straight-forward as measuring the pipe. Measuring the pipe will oftentimes mislead you into choosing the wrong pipe, so do take care. The "pipe thread size" as shown in column 3 of the table below is measured and based on the inside of the pipe. But, to actually determine the size of a pipe, the outside diameter of each pipe or fitting must be measured and compared to the table for size identification. For example, a 3/4" NPT pipe thread has an outside diameter of 1.050 inches. Each thread size has a defined number of threads per inch (TPI). The 3/4" NPT pipe thread has 14 threads per inch. Both the TPI (threads per inch) and OD (outside diameter) of the thread are required for positive identification of thread size because several sizes have the same TPI.
Male threads: Measure the outside diameter of the large portion of the thread at "A"; Find figure nearest this dimension in column 1 or 2 of chart. The dimension in column 3 will be your nominal pipe thread size.
Female Threads: Measure top diameter of thread at "B"; Find figure nearest this dimension in column 1 or 2 of chart. The dimension in column 3 will be your nominal pipe thread size.
Q."What does 'nominal' mean?"
A. Nominal is the term used to describe pipe and fitting measurements in plumbing. Nominal refers to the inside diameter of the pipe which varies by wall thickness of the pipe.
Q."Ok, so IPS pipe sizing isn't actually a dimension. So what about the fittings?"
A. Pipe fittings are "sized" by the "size" pipe they fit. So, for example, a 1/2" IPS fitting would fit 1/2" IPS pipe.
National Pipe Threads (NPT) have tapered threads. These are the most common threads used for general purposes. NPT threads are designed with a 60 degree thread angle, and are used for joining and sealing pipe to fittings in low pressure air or liquids and also mechanical applications. The tapered thread is 3/4" over one foot of length. Tapered threads are deeper at the end of the pipe and are increasingly shallower the further they are from the end of the pipe. The taper on the pipe only allows the pipe to screw inside the fitting until it is forced to stop because of the taper. The distance the pipe can be screwed into the fitting is specified by the ANSI standard. After tightening with a wrench the threads may have slight spaces between the pipe and fitting which could cause a leak so a pipe sealant must be used to ensure any gaps are filled.
The Dry-seal thread (NPTF) also have tapered threads. NPTF threads are used when the application is such that pipe sealing compounds may fail due to higher heat or pressure than normal NPT threads can withstand. The threads are designed to seal mechanically by slightly, but sufficiently, crushing the threads when tightened with a wrench. This allows for joining the pipe and fitting without sealants.
The NPT and NPTF threads can be interchanged if sealants such as PTFE tape or suitable pipe joint compounds are used. None of the other thread standards are fully interchangeable (GHT, NST, BSPT, NPSI, etc.) Female NPT threads can be designated as "FPT" or "FIP" and male NPT threads can be designated as "MPT" or "MIP".
National Standard Free-Fitting Straight Mechanical Pipe Threads (NPSM) have straight threads which are only used for joining. A washer or gasket is needed to seal this type of threaded connection.
There are also three less common thread types used in the plumbing industry. The Garden Hose Thread (GHT) and the Fire Hose Thread (NST) have coarse threads. The seal is made with a gasket or washer and are used mainly for attaching (joining) hoses to valves quickly, without the use of a wrench. The British Standard Taper Pipe Thread (BSPT) has a 55 degree thread angle (NPT are 60 degree) and is used internationally as a standard thread for joining steel pipes.
~ Installing & Bracing ~
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Can I install the tank under the trailer?
Do I need to brace the water tank, the wall looks bowed?
Can I stack the water tanks on top of each other?
No, do not place anything on the tanks, if you need to stack the tanks you will need a weight bearing shelf between them.
Sanitize each tank prior to use to remove any debris from the manufacturing process. When tanks are made they do not have the holes for the fittings so holes are drilled and fittings installed, the tanks will have shavings from drilling the holes. We do not flush the tanks due to wanting tanks to be completely new and unused. Tanks are made in a warehouse so maybe dusty or scuffed, this does not effect the use or safety of the tank, wipe with a damp cloth to remove surface dust or scuffs.
1. Prepare a chlorine solution using one gallon of water and a ¼ cup of household bleach (5% sodium hypochlorite solution)
** DO NOT USE FRESH SCENT OR ANY SCENT ENHANCED BLEACH **
Never mix bleach with ammonia or other cleaners.
Open windows and doors to get fresh air when you use bleach.
With tank empty, pour chlorine solution into tank. Use one gallon of solution for each 15 gallons of tank capacity.
2. Complete filling of tank with fresh water.
3. Allow to stand for three (3) hours
4. Drain and flush with potable fresh water.
Any residual chlorine odor will dissipate naturally.
~ Monitor Panels & Water Tank Probes ~
RV Monitor Panels allow you to monitor the amount of fluid in your water and waste tanks along with the battery power level. Typically only one monitor panel (2 tank or 3 tank) is needed per vehicle/unit and 4 Probes per tank.
To check fluid levels, press and hold the button designated for the tank and read the level indicators on the panel. Sometimes, residue on the sides of a tank, or water with a low mineral content will give a false reading. Check the levels occasionally when you are sure of a tank’s contents and compare it to the reading on the monitor panel.
Class A Customs currently offers three styles of RV Water Tank Monitor Panels
All styles require a 12 volt power supply - do not hook to any other power supply or damage will occur.
Monitor Panel Includes the Harnesses - probes are sold separate
Customer will need to provide the wiring going from the harness to the Monitor Panel
For Step-by-Step Photos visit our Blog Post Water Tank Monitor Probes
Problem: No lights on panel when switch is pushed.
Make sure B+ wire (Red) has 12 Volt DC Connected.
Make sure Ground wire (White) is connected to panel.
Problem: Displays false reading on tank(s)
Verify that levels in tank(s) do not match display.
Swap tank connections on panel and reset tank functions to see if problem has also changed over to another tank or is still in same tank(s).
Check probe placements in tank(s) to assure proper placement and installation.
Verify wiring is properly installed, no shorts and grounded correctly.
~ Water Pumps ~
12 volt Power Supply ONLY 110/115/220 volt such as in a house or generator will damage the unit
Both pumps are on-demand, they turn on only when the pressure in the water line goes down (when you open faucet)
Strainer must be used on the pump before allowing water to enter pump
CLASS A CUSTOMS BLACK TANK Used for Human Waste or Gray Water - DO NOT use for fresh or drinking water
MADE WITHRecycled Medium Density Polyethylene (MDPE) Resin
SEAMLESS One piece construction, no seams to burst
RESISTANT Stain, Corrosion and Rust Resistant
Tanks are made in a warehouse light scratching, scuffs, dust, and outlet glue may be present on tanks and does not affect performance of tank.OEM PART No retail box - no install instructions Have a certified technician install all parts to prevent product damage and personal injury
INSTALLED OUTLET
3” ABS Female Pipe - outlet can not be moved
INLET & VENT INSTALLATION
Black Water Tanks only come with the outlet the end user will determine where the inlet and vent will need to be placed and install.
Grommet or Uniseal will secure inlet/vent pipe with no adhesives needed. Use correct size hole saw bit in order to drill a hole in the tank and place Grommet or Uniseal in hole, piping is then placed in fitting with no glues or adhesives necessary.
Included below are a few short videos displaying the grommet installation process.
Brace tank to prevent tank from moving during transit
Do Not hang by ratchet strap, this is too thin and will not adequately support tank.
Do Not place weight on tank, if you need to stack the tanks you will need a weight bearing shelf between them.
Due to the variety of installations we do not carry brackets or bracing systems, you may want to check with a local machine shop.