- Contact Us
30 Day Return Policy
Customer will need to return all merchandise in new, unused condition and packing materials if available.
To return item customer will need to pay return shipping. Packages refused or return to sender will not be delivered back and no credit/refund will be issued.
Original Shipping is non-refundable, 20% Restock fee will be charged for all orders.
Returns c/o Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Include a copy of original purchase receipt and write order number on each box
Save the tracking numbers for your records, we are unable to search for a package online without tracking numbers.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to return the correct item. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Damaged or Missing Items
Report all damaged or missing items within 14 days. Damaged or missing items will be replaced once it has been established damage was by shipping / manufacturing and not user. Items that are damaged will not be issued a refund a replacement item will be sent, all returns will follow the above Return Policy.
Other Platform Orders
Class A Customs sells on multiple online selling platforms for contact regarding on of these orders you must use the messaging system on that site for all communications, this is the platforms rules.
Direct emails and phone calls will be advised with the same information.
Water Tank Questions? Water Tank Helps Page
Installation Help & Tips? Class A Customs Blog
Shipping Questions? Shipping & Returns Page