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Shipping Methods
Class A Customs currently ships FedEx and USPS mail.
Free Shipping ship to the 48 Contiguous U.S. only.
Calculated Shipping ships anywhere within the U.S.
Water Tanks Free Shipping tanks ship FedEx Ground or Home Delivery depending on your address.
Shipping Outside of the US
Class A Customs currently only ships within the US, we do not have any distributors.
Class A Customs does not / will not provide tax information, border or customs paperwork.
If you are having an order picked-up at our location to have exported you will need to provide all paperwork and labels, if Class A Customs name or business information is on the customs paperwork in anyway we will cancel the order.
You are only having your order picked-up at our location, you will need to have your own name/business on the exporter and importer information as we are not exporting or importing the order.
Shipping Transit Times
Shipping times from carriers are estimates only transit times may be delayed due to high volumes of packages, weather events, and local events. Please be aware carriers are not issuing refunds on shipping charges for late deliveries.
Ordering
You do not need an account to place an order. Accounts are useful to see past orders and for easy reordering.
All orders are processed online, unless you have a per-established in house account. We do not take phone orders.
In-Stock Products will display Availability: In Stock. # and show to button Add to Cart
Out-Of-Stock Products will display Availability: Out of Stock and show to button Put Me on the Waiting list
Payment Helps & Tips
VPN's may cause errors in credit card processing.
In order to properly use and enjoy all of the features available, you should be using the most up to date version of the following browsers:
Microsoft Edge
Mozilla Firefox
Google Chrome (also Chrome for Android)
Apple Safari (also Apple Safari for iOS)
Opera
Do not use auto-fill, this can create errors.
Unfortunately at this time to stop online fraud we can only ship to addresses that you have registered with your credit card / bank as an approved ship-to address. This will show on the checkout page as Billing & Shipping.
You can put multiple addresses registered with your credit card company.
Address must be complete and completely match what you have registered with your credit card / bank, most companies check only the zip code, our system checks the entire address.
Our new credit card processing will process a payment to run all information, if information is not correct the order will be refunded and canceled.
Be sure that you are not over the limit to charge with your credit card/bank. Because this is an online sale there are times you will need to verify with your credit card/bank that you are wanting this charge to be processed by our company, it is a safety feature by the credit card/bank to avoid fraud.
Remove the website history and cookies / cache only for classAcustoms.com and try to place the order again, the browser may be auto-filling information.
Payment with PayPal
We do not see your PayPal Billing Address, therefore you can use this to have items shipped to any location you like.
The Billing & Shipping Address on the order page of classAcustoms.com will then become your shipping address only and will need to match the Ship-to address you put on the PayPal payment.
Sales Tax
We only charge sales tax to orders that are shipping to Indiana and local pick-ups.
Local Pick-up
Order Processing Times
Orders are processed within 24 hours Monday - Friday. If an order is placed on Friday afternoon it will ship the following Monday. Orders are not shipped on Federal Holidays due to services not running.
Order Changes and Cancellation
Due to packages being loaded in bulk early in the day we are unable to change an order once the shipping label has been printed. Please be sure to verify items needed and address prior to completing order. Returned and Refused Items will be issued a refund minus original shipping and return shipping costs.
Customer must use the Contact Us form to request a cancellation, cancellation is not guaranteed unless a confirmation has been made by Class A Customs via the Customer Messaging System here on the website.
Order Confirmation
When an order is successfully placed you will be redirected to the Thank You Page with your Order Number and Print Invoice link, we recommend printing the invoice immediately for your records. If you do not receive a confirmation email *check your spam folder to be sure it was not marked as spam *confirm the email you put on the order is you correct email (you can view this on your printed invoice *wait for a few minutes to give the email providers time to process sending and receiving the emails. If you still do not receive an email confirmation please contact us via the contact us form.
Tracking Information
Due to the volume of packages per day Class A Customs has a daily pick-up from the carrier, the driver takes the loaded packages to the hub where they are scanned. Once you receive a tracking label notification allow until 7pm EST for updates from the carrier. When multiple packages are printed for the same order only the first tracking number will upload, to get your other tracking #'s please us the Contact Us Form or the Contact on the Order Details under you Account.
Address Correction
Please be sure to verify your ship-to address before completing the checkout process. Shipping addresses can not be changed on orders due to credit card laws, orders with incorrect addresses will be cancelled and a new order will need to be placed. Orders that have already shipped you will need to contact the carrier to arrange for pick-up of the item.
Address Example Information
Customer Name c/o
Business Name
Complete Street Address
Lot #, Suite # or Apt #
City, State Zip Code
FedEx Hold at Location
Hold your package at a secure location.
Request to redirect a package that's already heading your way to a secure FedEx location for pickup.
Just enter your tracking number to get started.
30 Day Return Policy
Some items are nonreturnable and include but not limited to:
All Fuel Pumps
Electrical Items
All Water Pumps
Customer will need to return all merchandise in new, unused condition and packing materials if available.
To return item customer will need to pay return shipping. Packages refused or return to sender will not be delivered back and no credit/refund will be issued.
Original Shipping is non-refundable, 20% Restock fee will be charged for all orders.
Returns c/o Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Phone: 574-206-0101
Include a copy of original purchase receipt and write order number on each box
Save the tracking numbers for your records, we are unable to search for a package online without tracking numbers.
Return Process
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to return the correct item. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Damaged or Missing Items
Report all damaged or missing items within 14 days. Damaged or missing items will be replaced once it has been established damage was by shipping / manufacturing and not user. Items that are damaged will not be issued a refund a replacement item will be sent, all returns will follow the above Return Policy.
Photos Needed:
Clear and Large Photos (not blurry or pixelated)
Clearly showing damage on overall of entire item(s) and box(es)
Warranty Registration Page
Other Platform Orders
Class A Customs sells on multiple online selling platforms for contact regarding on of these orders you must use the messaging system on that site for all communications, this is the policy of the selling platform and we must abide by it.
Direct emails and phone calls will be advised with the same information.
For information on how to contact please do an online search.
Class A Customs currently ships FedEx and USPS mail.
Free Shipping ship to the 48 Contiguous U.S. only.
Calculated Shipping ships anywhere within the U.S.
Water Tanks Free Shipping tanks ship FedEx Ground or Home Delivery depending on your address.
Shipping Outside of the US
Class A Customs currently only ships within the US, we do not have any distributors.
Class A Customs does not / will not provide tax information, border or customs paperwork.
You are only having your order picked-up at our location, you will need to have your own name/business on the exporter and importer information as we are not exporting or importing the order.
Our Physical Address:
Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Shipping times from carriers are estimates only transit times may be delayed due to high volumes of packages, weather events, and local events. Please be aware carriers are not issuing refunds on shipping charges for late deliveries.
You do not need an account to place an order. Accounts are useful to see past orders and for easy reordering.
All orders are processed online, unless you have a per-established in house account. We do not take phone orders.
In-Stock Products will display Availability: In Stock. # and show to button Add to Cart
Out-Of-Stock Products will display Availability: Out of Stock and show to button Put Me on the Waiting list
VPN's may cause errors in credit card processing.
In order to properly use and enjoy all of the features available, you should be using the most up to date version of the following browsers:
Microsoft Edge
Mozilla Firefox
Google Chrome (also Chrome for Android)
Apple Safari (also Apple Safari for iOS)
Opera
Do not use auto-fill, this can create errors.
Unfortunately at this time to stop online fraud we can only ship to addresses that you have registered with your credit card / bank as an approved ship-to address. This will show on the checkout page as Billing & Shipping.
You can put multiple addresses registered with your credit card company.
Address must be complete and completely match what you have registered with your credit card / bank, most companies check only the zip code, our system checks the entire address.
Our new credit card processing will process a payment to run all information, if information is not correct the order will be refunded and canceled.
Be sure that you are not over the limit to charge with your credit card/bank. Because this is an online sale there are times you will need to verify with your credit card/bank that you are wanting this charge to be processed by our company, it is a safety feature by the credit card/bank to avoid fraud.
Remove the website history and cookies / cache only for classAcustoms.com and try to place the order again, the browser may be auto-filling information.
We do not see your PayPal Billing Address, therefore you can use this to have items shipped to any location you like.
The Billing & Shipping Address on the order page of classAcustoms.com will then become your shipping address only and will need to match the Ship-to address you put on the PayPal payment.
Sales Tax
We only charge sales tax to orders that are shipping to Indiana and local pick-ups.
Local Pick-up
Local pick-up is available, you will still place the order online selecting the Shipping as Class A Customs Pick-up.
Local pick-ups will not be discounted from the online price.
Walk-ins with no order confirmation are not guaranteed service.
Our Physical Address:
Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Order Processing Times
Orders are processed within 24 hours Monday - Friday. If an order is placed on Friday afternoon it will ship the following Monday. Orders are not shipped on Federal Holidays due to services not running.
Order Changes and Cancellation
Due to packages being loaded in bulk early in the day we are unable to change an order once the shipping label has been printed. Please be sure to verify items needed and address prior to completing order. Returned and Refused Items will be issued a refund minus original shipping and return shipping costs.
Customer must use the Contact Us form to request a cancellation, cancellation is not guaranteed unless a confirmation has been made by Class A Customs via the Customer Messaging System here on the website.
Order Confirmation
When an order is successfully placed you will be redirected to the Thank You Page with your Order Number and Print Invoice link, we recommend printing the invoice immediately for your records. If you do not receive a confirmation email *check your spam folder to be sure it was not marked as spam *confirm the email you put on the order is you correct email (you can view this on your printed invoice *wait for a few minutes to give the email providers time to process sending and receiving the emails. If you still do not receive an email confirmation please contact us via the contact us form.
Tracking Information
Due to the volume of packages per day Class A Customs has a daily pick-up from the carrier, the driver takes the loaded packages to the hub where they are scanned. Once you receive a tracking label notification allow until 7pm EST for updates from the carrier. When multiple packages are printed for the same order only the first tracking number will upload, to get your other tracking #'s please us the Contact Us Form or the Contact on the Order Details under you Account.
Address Correction
Please be sure to verify your ship-to address before completing the checkout process. Shipping addresses can not be changed on orders due to credit card laws, orders with incorrect addresses will be cancelled and a new order will need to be placed. Orders that have already shipped you will need to contact the carrier to arrange for pick-up of the item.
Address Example Information
Customer Name c/o
Business Name
Complete Street Address
Lot #, Suite # or Apt #
City, State Zip Code
FedEx Hold at Location
Hold your package at a secure location.
Request to redirect a package that's already heading your way to a secure FedEx location for pickup.
Just enter your tracking number to get started.
30 Day Return Policy
Some items are nonreturnable and include but not limited to:
All Fuel Pumps
Electrical Items
All Water Pumps
Customer will need to return all merchandise in new, unused condition and packing materials if available.
To return item customer will need to pay return shipping. Packages refused or return to sender will not be delivered back and no credit/refund will be issued.
Original Shipping is non-refundable, 20% Restock fee will be charged for all orders.
Returns c/o Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Phone: 574-206-0101
Include a copy of original purchase receipt and write order number on each box
Save the tracking numbers for your records, we are unable to search for a package online without tracking numbers.
Return Process
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to return the correct item. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Damaged or Missing Items
Report all damaged or missing items within 14 days. Damaged or missing items will be replaced once it has been established damage was by shipping / manufacturing and not user. Items that are damaged will not be issued a refund a replacement item will be sent, all returns will follow the above Return Policy.
Photos Needed:
Clear and Large Photos (not blurry or pixelated)
Clearly showing damage on overall of entire item(s) and box(es)
Warranty Registration Page
Other Platform Orders
Class A Customs sells on multiple online selling platforms for contact regarding on of these orders you must use the messaging system on that site for all communications, this is the policy of the selling platform and we must abide by it.
Direct emails and phone calls will be advised with the same information.
For information on how to contact please do an online search.