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FAQ's & Must Know Info

30 Day Return Policy

After Approval customer will need to return all merchandise in new, unused condition and packing materials if available.
To return item customer will need to pay return shipping. Packages refused or return to sender will not be delivered back and no credit/refund will be issued.

Returns c/o Class A Customs
1130 County Road 6 West
Elkhart, IN 46514

Phone: 574-206-0101


Include a copy of original purchase receipt
20% Restock fee (25% For Free Shipping Items) will be charged for all orders.


Return Process:
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days),
and the time it takes to return the correct item. We'll notify you via e-mail of your refund once we've received and processed the returned item.


Water Tank Information


Current List of Water Tanks

Click to Enlarge



Read entire information before giving us a call. 

How to order is at of bottom page.



NSF INFORMATION


FRESH WATER / DRINKING WATER SAFE


BPA FREE – Class A Customs does not carry this chemical nor uses it in the manufacturing process


NSF CERTIFIED MATERIAL

NSF Logo Molded into tank

Tank & fittings made from NSF International NSF/ANSI Std 61 approved Medium Density Polyethylene (MDPE) Resin

UV-8 stabilization

Complies with U.S. FDA 21 CFR 177.1520 (c)3.1a


FOOD VENDORS

You must verify requirements with health department where inspection will be made BEFORE PURCHASING.

Verify Requirements on Fresh Water Tank, Gray Water Tank, fittings, drainage, and mounting placement.


Forward the pages listed below to your local health department before purchasing to be sure these tanks will pass your local inspection, this is your responsibility to complete this prior to purchasing.





 Email for NSF Paperwork

Email for NSF Paperwork



Does your local H.D. require a minimum Fresh water tank size?

You must verify requirements with health department where inspection will be made BEFORE PURCHASING.



What percent or gallon size larger does Gray tank need to be than Fresh tank?

You must verify requirements with health department where inspection will be made BEFORE PURCHASING.


How to find out the size you need. Multiply (fresh tank size) x 1.15 (1 and 15%) = Tank needed

30 x 1.15 (15%) = 34.50

30 x 1.50 (50%) = 45


I have only so much room how many gallons can I get in that space?

Please look at the chart of tanks we carry to see what tank you are needing. 
We do not recommend sizes, You need to verify tank you are needing.



How are the water tanks measured?


30 Gallon Tank - 34 ½” x 12” x 17 ½”



?42 Gallon Water Tank Has Different Design





Where are the fittings located?

All tanks come with four fittings built into the tank. All fittings are located on one end of the tank, look at the photos for placement of fittings.

Photo is same tank but color altered to see fittings clearly.















Vent Patch - Do Not Cut

Each tank will come with at least one vent hole made during the manufacturing process, a permanently mounted patch is placed over this hole this is not a fitting and does not unscrew.







Can the fittings be moved?

Additional fittings and alteration of fittings is $10.00 per fitting.






Email for PDF - Click for Larger Image





Can I cut a hole in the tank and glue another fitting in?

Fitting are permanently mounted into the tank, no glues or other materials are used.


After the tank is formed the fitting is placed in a tool that spins the fitting and causes both the tank and the fitting to heat, melting the plastic.


Cutting the water tank voids any warranty.



view of the fitting on the inside of the tank




view of the fitting on the outside of the tank



Many people think that the fittings are glued in due to the residue left by putting the fittings in place, this is part of the material the tanks are made from and will flake off over time.


Notice the cracks in the material, this is just a surface cracking and in no way effects the tank or fitting.




These tanks look thin are you sure they are safe?

All tanks will vary on thickness but on average they are .219 or 7/32" thick. The tanks will need to be braced and sit on a flat surface.


Tanks should not have anything set on top of them.


All water tanks we carry must be vented allowing air to move in and out when filling and emptying the tank.

You should NOT fill the tank from a direct city line (garden hose), this is not a safe option and could explode the tank causing serious damage.




Can I stack the water tanks on top of each other?

No, you cannot place additional weight on the tanks. You will need to build a weight bearing shelf between the water tanks.


Do I need to brace the water tank

Yes, you will want to brace the water tank and have the tank sit on a level surface.


Can I set the tank up on end?

Yes, you will need to brace the tank and run a food grade hose down inside to reach the bottom of the tank.


Can I mount the tank under the trailer on the outside?

Yes, we recommend having the tank sit on a level surface such as plywood or sheet metal then bracing it with bars or straps, it is helpful to fully enclose the tank to prevent damage from rocks and debris during travel.


Be sure you check clearance to avoid having the tank removed on a speed bump or curb.


Some states require your gray water tank to be placed outside of your trailer in the event of an overflow. Some states do not allow your tank to be outside of the unit.


You must verify requirements with health department where inspection will be made.



Examples

It is recommend putting the tanks on a level surface, such as plywood, to prevent damage to tank.





WARNING You can not drain waste/gray water onto the ground, be sure to dispose of waste/gray water properly.





It is recommend putting the tanks on a level surface, such as plywood, to prevent damage to tank.



Can I put the water tank on the roof?

We do not recommend placing a water tank on the roof unless you have reinforced the roof. 

Water weighs around 8.3 pounds per gallon so a 40 Gallon water tank would weight around 332 pounds.


Can I put the water tank outside in the sun?

Each water tank is made from Medium Density Polyethlene (MDPE) Resin with a UV-8 stabilization, this is listed as long-term stabilization. We recommend enclosing your tank to get the longest use.


UV Codes:

UV0 (no UV protection)

UV8 (‘long’ term protection)

UV16 (‘longer’ term protection)


UV24 (exceptional protection)





WATER TANK PLUMBING


Have a certified technician install all parts to prevent product damage and personal injury.


All water tanks we carry must be vented allowing air to move in and out when filling and emptying the tank. You should NOT fill the tank from a direct city line (garden hose), this is not a safe option and could explode the tank causing serious damage.


When I get the tank what should I do first?

Sanitize each tank prior to use to remove any debris from the manufacturing process

Tanks are made in a warehouse wipe with a damp cloth to remove surface dust or scuffs


How do you vent the tank?

You will need to leave one fitting free to allow air to go out of the tank when being filled with water and air to go into the tank when being emptied of water. The easiest method is to use an outside fill dish.








Class A Customs Plumbing Items


BASIC PLUMBING KIT INCLUDES (This is for Fresh Water Use)

2 (Two) ½” Hose Barb to ½” Male Pipe Thread Adapter

4 (Four) ½” Hose Clamp

1 (One) 1 ¼” Hose Barb to 1 ½” Male Pipe Thread Adapter

2 (Two) 1 ½” Hose Clamps

1 (One) 1 ½” Male Pipe Thread PVC Male Adapter

1 (One) 5ft. Section of ½” ID Vent/Draw Hose

1 (One) 5ft. Section of 1 ¼” ID (1 ?” OD) Fill Hose


FOOD VENDORS

You must verify requirements with health department where inspection will be made BEFORE PURCHASING.

Verify Requirements on Fresh Water Tank, Gray Water Tank, fittings, drainage, and mounting placement.


Do Not over-tighten fittings damage will occur



Additional Loose Fittings can be purchased




National Pipe Threads (NPT)

Pipe sizes do refer to physical dimensions, but the plumbing industry standard for the sizes of pipe is not always as straight-forward as measuring the pipe. Measuring the pipe will oftentimes mislead you into choosing the wrong pipe, so do take care. The "pipe thread size" as shown in column 3 of the table below is measured and based on the inside of the pipe. But, to actually determine the size of a pipe, the outside diameter of each pipe or fitting must be measured and compared to the table for size identification. For example, a 3/4" NPT pipe thread has an outside diameter of 1.050 inches. Each thread size has a defined number of threads per inch (TPI). The 3/4" NPT pipe thread has 14 threads per inch. Both the TPI (threads per inch) and OD (outside diameter) of the thread are required for positive identification of thread size because several sizes have the same TPI.

pipe thread specifications

Male threads: Measure the outside diameter of the large portion of the thread at "A"; Find figure nearest this dimension in column 1 or 2 of chart. The dimension in column 3 will be your nominal pipe thread size.

Female Threads: Measure top diameter of thread at "B"; Find figure nearest this dimension in column 1 or 2 of chart. The dimension in column 3 will be your nominal pipe thread size.



Col 1

(Dimension A)

Col 2

(Dimension A)

Col 3

(Dimension B)

Col 4

(Dimension C)

Col 5

Col 6

OD

Fraction Inch

(quick reference only)

OD Actual

(inches)

Pipe Thread

Size

Normal engagement

for tight joint

Threads

per Inch

Circumference

(inches)

5/16

0.3125

1/16

0.2611

27

0.9817

13/32

0.405

1/8

0.2639

27

1.272

35/64

0.540

1/4

0.4018

18

1.696

43/64

0.675

3/8

0.4078

18

2.121

27/32

0.840

1/2

0.5337

14

2.639

1-3/64

1.050

3/4

0.5457

14

3.299

1-5/16

1.315

1

0.6828

11-1/2

4.131

1-21/32

1.660

1-1/4

0.7068

11-1/2

5.215

1-29/32

1.900

1-1/2

0.7235

11-1/2

5.969

2-3/8

2.375

2

0.7565

11-1/2

7.461

2-7/8

2.875

2-1/2

1.1375

8

9.032

3-1/2

3.5

3

1.2000

8

10.995

4

4.0

3-1/2

1.2500

8

12.566

4-1/2

4.5

4

1.3000

8

14.137

5-5/8

5.563

5

1.4063

8

17.476

6-5/8

6.625

6

1.5125

8

20.812

8-5/8

8.625

8

1.7125

8

27.095

10-3/4

10.75

10

1.9250

8

33.771

12-3/4

12.75

12

2.1250

8

40.054



Definition of pipe thread acronyms

NPT

National Pipe Thread (tapered)

FPT

Female Pipe Thread (interchangeable with NPT)

FIP

Female Iron Pipe (interchangeable with NPT)

MPT

Male Pipe Thread (interchangeable with NPT)

MIP

Male Iron Pipe (interchangeable with NPT)

IPS

Iron pipe size (interchangeable with NPT)

PTF

SAE short taper pipe thread

NPTF

National Pipe Thread Fuel (American National taper pipe thread for dryseal pressure-tight joints)

NPSM

National Pipe Straight Mechanical (American National straight pipe thread for mechanical joints)

NPSI

American National straight intermediate pipe thread

GHT

Garden Hose thread

NST

National Standard Thread (Fire Hose thread)

BSPT

British Standard taper pipe thread (metric dimensions)


Class A Customs Fill Dishes & Food Grade Fill Hose





We have fill dishes available in white and black.



Do Not over-tighten fittings damage will occur


Click for Larger Image




Is there a requirement on the type of fittings, hoses or pipes you must use?

You must verify requirements with health department where inspection will be made BEFORE PURCHASING.

Verify Requirements on Fresh Water Tank, Gray Water Tank, fittings, drainage, and mounting placement.


Monitor Panels


Tanks with Installed Monitor Probes




Because you only need 4 probes to run the panel the installed 5 probes allow you to rotate the tank on any side and be able to use the tank. 


*You can not stand the tank on end and use the monitor panel.







Suggestions on tank sanitation

Sanitize each tank prior to use to remove any debris from the manufacturing process

Tanks are made in a warehouse wipe with a damp cloth to remove surface dust or scuffs


1. Prepare a chlorine solution using one gallon of water and a ¼ cup of household bleach (5% sodium hypochlorite solution) *DO NOT USE FRESH SCENT OR ANY SCENT ENHANCED BLEACH*.

Never mix bleach with ammonia or other cleaners.

Open windows and doors to get fresh air when you use bleach.

With tank empty, pour chlorine solution into tank. Use one gallon of solution for each 15 gallons of tank capacity.


2. Complete filling of tank with fresh water. 

3. Allow to stand for three (3) hours

4. Drain and flush with potable fresh water.

Any residual chlorine odor will dissipate naturally.



Click for Larger Image





Helpful Information



Online Search Keywords


concession trailer sketch plan

hot dog cart plan


this site has the layout of their trucks



Other Water Tank Suppliers




License and permits

Can I open a concession trailer or food truck in my local area, some areas limit the amount of vendors they will approve.

Business Licenses - Examples tax identification, LLC registration

Vehicle proof of ownership, proper identification, vehicle license and insurance

Proof of food manager identification card or food safety classes

Be sure you obtain all inspections and permits before trying to operate your business



What is the easiest way to order?

www.classAcustoms.com



Store Category Circled in Green Water Tank Flat Rate Shipping


Tank $ + No Shipping = Total



Economy Shipping / Free Shipping ships by FedEx Smartpost



Fedex Smartpost is delivered by USPS MAIL - Post Office

larger items that don’t fit in mailbox carrier may decide not to leave - check before purchasing

Transit time on above services  7 - 14 business days


Be sure your ship-to address is correct apt, lot #, suite, your actual address



Store Category Circled in Yellow Water Tanks Calculated Shipping

You will pay actual shipping rates on service you select.


Tank $ + Shipping $ = Total








12 Volt Water Pump Information

Class A Customs Only Carries **12 volt ONLY 110/115/220 volt such as in a house or generator


will damage the unit**



WFCO Artis Water Pump Model # PDS1-130-1240E

NSF Approved Materials

These pumps are for fresh water not pond, lake or sea water.


**12 volt ONLY 110/115/220 volt such as in a house or generator will damage the unit**

4.0 Amp Draw @ 10 PSI

7.0 Amp Draw @ 30 PSI


Open Flow: 3.0 GPM

Shut Off: 40 PSI

Self-Priming

Dry Running - Pump able to run dry without damage

Corrosion Resistant Materials

Low Noise

Sealed Motor

Patented diaphragm

Four-chamber

Self-priming to 6 feet suction

Pump can be mounted horizontally or vertically (mount pump head down). Do NOT over-tighten screws.

Pump should be on a dedicated (individual) circuit protected by the specified fuse on indicated on the motor label.

Use 14-gauage standard wire up-to 20 feet or 12-gauge up to 50 feet from power source.

Use a 10-15 amp rated on/off switch on the positive red motor lead wire.

Motor: Permanent Magnet, totally sealed, enclosed ball bearing and thermal protection.

Water Lines should be 1/2" I.D. (13mm) Flexible hose (preferably braided or reinforced) for main lines

Includes WFCO Strainer






Made by Flojet Model#03526144 / R3526144*

These pumps are for fresh water not pond, lake or sea water.


**12 volt ONLY 110/115/220 volt such as in a house or generator will damage the unit**


4.4 Amp Draw @ 10 PSI

7.5 Amp Draw @ 50 PSI

2.9 Flow GPM

Max PSI 50 Pressure Switch

Built-in Bypass Less Pulsation

Self-priming up to 9 feet suction lift

Run Dry Pump able to run dry without damage

Soft Noise Absorbing Mounts

Snap–in Port Fittings - ½” Fittings included, see photos

CAN NOT be used with accumulator tank

Corrosion Resistant Materials

Meets ISO 8846 (Ignition protection)

Motor Permanent Magnet, Ball Bearing

Pump Three chamber diaphragm design

Totally Enclosed CE Models are fully suppressed.

Includes a Flojet Strainer Model # 01740300

Fittings Includes

2 (Two Total) Pump Port x ½” Male Qest Straight Part # 20381000

1 (One Total) Pump Port x ½” Hose Barb Straight Part # 20381002

1 (One Total) Pump Port x ½” Hose Barb 90deg Elbow Part # 20381009